"It’s one of the handful of books I regularly return to - a grim account of one man’s descent and disintegration as he tries to keep his head above water in the world of telephone sales. I suppose things like Glengarry Glen Ross have explored this kind of territory before but having grown up in this part of the world I thought it managed to chime beautifully with a particularly British brand of soullessness and quiet desperation. Plus, if I remember correctly Haywards Heath station is mentioned a few times. Which was nice ."